We're happy to announce the release of a new feature with our partner Bandsintown: the ability to import tour itineraries from Bandsintown directly into Master Tour. This should save users a lot of time when setting up a tour routing. Once a tour is announced publicly, chances are Bandsintown will have the dates in their feed. Aside from artists who already use tour routing informatiion into the Bandsintown Artist Platform, Bandsintown scrapes data from all major ticketing companies to develop the live music industry's best universal tour date directory. It is the key to the usefulness of the consumer Bandintown concert finding app, which helps fans track the dates of bands they like gleaned from their FB profile and their iTunes library.
Sign up for a free 30-day demo of Master Tour.
The integration is very simple - when you set up a tour in Master Tour you can import the itinerary (including the venue name) in just a few steps. We developed a support article to guide you here.
The Bandsintown Artist Platform
We think the sharing itineraries between Bandsintown and Master Tour is a great idea because it takes the same basic data (a tour itinerary) once and uses it for internal (Master Tour) and external (Bandsintown) purposes.
For Master Tour customers not on Bandsintown, we think you ought to take a look at the Bandsintown Artist Platform. It is the easiest and most effective way to manage and promote your tour dates and real Facebook events on your fan page, website, tumblog, MySpace, Twitter, mobile apps with push notiification and more -- all from a single, authenticated dashboard. And best of all - it's FREE. And with 7 million consumers using the mobilr discovery app - it is a great way to market show dates to your fans.
Some of the notable features:
Full Facebook Integration. Fans can RSVP, comment, and share right from your tour itinerary.
Promote Tour Dates. Through FB timeline, Twitter, and geotargeted auto promote using push notification.
Create "Specials" Packages. Sell special offers, VIP packages, and merch right from your Tour Dates tab. Fans can purchase on FB in 3 clicks.
Lots of our Master Tour artist customers are on the Bandsintown Artist Platform and cite it as a great tool functionally for maintaining tour date information as well as a notifiying fans when you announce dates in their town.
Below: The Bandsintown Artist Page on Facebook and how it appears on the Bandsintown iOS consumer app.
Master Tour Mobile for iPhone and Android have been updated and are available in the Apple App Store and Google Play. The iOS version is now at 4.0.7 and the Android is version is now at 4.0.9.
Both systems have a new feature which allows managers to view and edit pass types on the guest list. This has been a top requested feature and we're happy to get that and into your hands. Note that you do need to be assigned "Manager" permissions to the tour in order to see or update the pass types. This is so that only authorized crew members can request passes. If you don't see pass types when adding a new guest, talk to your tour manager about granting you manager permissions to the tour.
The iOS version now supports the new iPhone 5 dimensions and fills the full height of the device without letterboxing.
The Android version has been improved with larger font and button sizes on devices with hi-res screens. There was also an issue with the "black screen of death" where Master Tour wouldn't wake up after Android puts it to sleep. This has been fixed so you shouldn't have to use force quit anymore to restart the app.
If you like the new updates, please be sure to leave us a review in the App Store or Google Play. As always we appreciate your feedback and look forward to hearing from you.
Master Tour users Stuart Berk with Young The Giant and Blake O'Brien with Walk The Moon stopped by Eventric's offices in Chicago for some ping-pong and Big Star tacos. We then then sat down and had a nice chat about how they got their careers started, tour management tips, and of course - Master Tour.
OK - tell us who you are and how you got started in this business.
Blake O’Brien: Hi. My name is Blake O'Brien. I am the tour manager for Walk The Moon. And I like short walks.
Stuart Berk: My name is Stuart Berk. I tour manage Young The Giant. And I've also worked with the J. Geils Band and Peter Wolf.
Blake O’Brien: I used to tour with a band for four years. Their name was Rally For One. We never blew up or anything. But we made a living touring around the US. We booked the shows. And I'll even say this on camera, I don't mind. We used a fake e-mail with a different name other than the four of us in the band as the manager. And so when I would write to book gigs, I would write as the manager, the tour manager of Rally For One. And then actually it worked really well, and we were able to book shows all over the states. And before we were doing that, it wasn't necessarily like that.
"I use the backend applications all the time...I always will update stuff. The guys always ask me to like change things last minute, and then I sync in and it's right in their phone. And they’re like, "Oh, cool." Because our guys like to scatter."
Stuart Berk - Young The Giant
And I met the lead singer of Walk The Moon, Nicolas Petricca. Met him through a mutual friend, and I said, "Hey, I can help to book you in Indianapolis and Chicago. And you guys can open for us if you can get me a gig in Cincinnati." They ended up calling me in July and saying, Walk The Moon says, called me in July and said, "Hey, would you be interested in tour managing our band?" And so I was, you know, a little taken aback by that but excited. And, yeah, I jumped right on it and said, "I'd love to." So just kept in touch with them. Always been a huge fan of going to concerts and basically having my life revolve around music.
Stuart Berk: And I kind of came from it the same as Blake. I was a musician. I went to Berkeley and studied and traveled in bands. And I was the guy that was always booking stuff. And I was also a runner and stagehand as well so I kind of got to see the whole production side of things. And some friends of mine were playing with Peter Wolf. It’s kind of how I started getting into it. And I became friends with Pete. And then he knew that I could do some stuff production-wise so I became a runner for him and helping him out.
As things progressed, I started kind of doing more production and tour managing for him. I went on the road for three weeks with him, doing the tour managing stuff, and then the J. Geils Band kicked in. So I went out and did that. And then I got a call from a friend of mine, Drew Simmons, who manages Young The Giant. And he and I worked together and we were friends. And he said, "Would you mind coming out and meeting them, seeing if you want to work with them?" And I said, "Sure. I'll come out and meet them." That was a Friday, and I hit the road on Saturday for three months.
How to you keep things organized on the road?
Blake O’Brien: For me personally, I think if you're just like instead of three steps ahead like ten steps ahead. You just need to know what you're going to do two days in advance because, whether the band asks you or Stu calls me and says, "What's your -- do you guys have interviews here? How many people are you going to need?", guest list spots. I think the thing I've learned the most from Stu and Fitz and The Tantrums, who Stu [inaudible] and toured with in the fall, Peter Hill is their tour manager, from the two of them like if you just keep everything real organized and have it all written down, I think that it sincerely helps the smoothness of the tour for all members.
Stuart Berk: Well, I also think having information is really important. You know, advancing the shows and getting as much information from the production managers at the venues as possible. And for me, using Master Tour, inputting all that information. And so I have a running database of everything. I can see it. And then on top of that, talking to other people and talking to all the band members and finding out what they want and what works for them. That all helps to make things as smooth as possible.
Speaking of Master Tour, are there other features that you like?
Stuart Berk: Yeah. I think mobile app is great. Actually, the whole band is on the mobile app.
Blake O’Brien: Ours too. So I think that's the best part about it, yeah, is that you can -- when we're in the middle of nowhere because we're still traveling in a van right now. And so when we're -- you know, it's 6:00 a.m. and we're already on the road and, if I'm in the backseat and I feel like I got to prepare for the day or something, I’m not going to get any WiFi in there. You know, so I can't pull the computer out. But 3G with the iPhone, pull it up, log-in real quick, and I can, you know, screw around with the guest list and give the boys the schedule for the day.
Stuart Berk: And I use the backend applications all the time...I always will update stuff. The guys always ask me to like change things last minute, and then I sync in and it's right in their phone. And they’re like, "Oh, cool." Because our guys like to scatter. [Laughter]
Do you still use printed tour books?
Blake O’Brien: Yeah. It's actually great. I like having this for the hardcopy on the tour. You know, this is your hardcopy. And even though half of it could change. I guess that's what's neat about your program Master is that you have this for a hardcopy that you can use. And you can make a .PDF for it as well. But you don't want to go back and change that every two seconds. Whereas the Master Tour, it's really neat how you can do whatever you want with it, you know, on the spot. And, oh, well, I just change all this, sync now, boom.
Stuart Berk: And also the Master Tour .PDF version of the tour book is great because you can e-mail that to anybody. ...technology, everything is easier. I remember on the Geils stuff, our production manager, he did a lot of the Michael Jackson stadium tours and he did Bruce Springsteen's stuff. And they were doing stuff by fax and phone. And now --
Eventric: Right. But they didn't have cell phones.
Stuart Berk: Yeah, exactly. So now everything, information is so much easier. So I mean, for us, as the younger guys, I think it's, we come into it with a much easier road, you know.
Eventric: Thanks for sharing your experiences, fellas.
We reached a milestone last month by signing up our 10,000th user on our tour management platform, Master Tour. It's now powering thousands of artists and tours, helping everyone on the road be more productive and informed. We're sending a big thank you to all of our users over the years that have helped us make Master Tour the best, most widely used Tour Management system in the entertainment industry. Two and half years ago we re-invented Master Tour and we're not done adding features and improvements. Please keep your feedback coming, we count on it!
Here are some of the numbers:
3,600+ unique Artists in Master Tour
36,000+ active events create in Maser Tour this year alone
11,000+ registered users.
15,000+ database of trusted venues, hotels, and industry vendors
100's of Crew Profiles (added daily)
26 countries with user accounts
New (unedited!) customer testimonials:
"I've been using Master Tour for over 7 years. On a tour the size of the Black Keys, it's invaluable. My band, crew and management office are all on the same page with information that changes every hour. Now with Master Tour Mobile on iPhones and Androids we're even more connected. I wont tour without it. "
Jim Runge, Tour Manager, The Black Keys
"As a narrow-minded, red-blooded male Tour Manager who's been making a living at this far longer than ever expected, I don't often believe that anyone is doing anything better than the way I do it. Imagine my surprise when I've been proven wrong. There is nothing that could propel a program quicker into our world than launching a smartphone app for it. That prime move took Master Tour from obscure nerdlore to a relevant touring staple. If you're like me and you want a way to make available the ever evolving vital information in your head without having to talk to or even e-mail anyone- then this is how to do it. In fact I would go as far to suggest that you're pathologically negligent if you don't use it. (Not that there is anything wrong with that.)"
Chris Hudson, Sheryl Crow Tour Management
"From the first advance call to the moment I step off the bus I rely on the Master Tour to keep my tour rolling. It helps me organize the most minor details and the big picture, plus now I have years of touring history in one place to reference. I also know that if I ever have a question there is always someone at Eventric available to help. I would recommend Master Tour to anybody who wants to stay organized on the road."
Richie Voutselas - Production Manager - Big Time Rush
There are a lot of ways for artists to directly sell fans special items as add-ons to a show but now Bandsintown definitely offers the easiest and most effective. It is a new feature for the emerging Bandsintown Artist Platform.
For those not familiar with Bandsintown, it is a leading application used by over 3 million music fans that lets fans track all the favorite artists based on their activity on iTunes, Pandora, Facebook, and Last.fm. Fans can connect to Bandsintown via Facebook, web, smartphone apps as well as receive customized email alerts. (It's a fantastic app and I use it all the time to see what's going on show-wise wherever I am.). Bandsintown service aggregates concert data from many sources (such as ticketing sites) and increasingly obtain data directly from the artist themselves. Bandsintown also has great social sharing features making it easier for fans to share their concert activity with friends. The awesome mobile apps include iPhone and Android.
The Bandsintown Artist Platform
For the artist, Bandsintown has a very flexible tool that makes it easy to manage their tour schedules, but also promote the tour dates to their fans. Artists enter their dates in one place and then can display that widget into their Facebook page as well as their own web site. Bandsintown tour dates are easily promoted to fans via Facebook and Twitter, but also feed into many music services including BandPage, eMusic, Fanbridge, OneSheet, ReverbNation, Shazam, Soundhound, and Tracks.by. For artist management firms, the Bandsintown platform lets one administrator manage several artists without having to login to different sites.
There are over 80,000 artists now using this tool including many of the artists using Master Tour. Here are some notable Bandsintown/Master tour artists with links to their Bandsintown tour page:
Bandsintown partnered with Eventric to leverage our Live Access VIP ticketing platform to bring an additional capability to the Bandsintown Artist Platform - Specials: the ability to sell special items for an event. Special items may include VIP tickets, fan packages, or merchandise. It's not meant to be a replacement for a merch site; instead it is another distribution channel to transact add-on offers right next to where over 3 million fans get their local concert information. It works on the desktop web AND mobile. It is extremely simple to set it up and start using (it takes less than 5 minutes to set up an offer and place it up for sale).
Bandsintown Specials are also distinguished from regular merch sites by its flexibility. You can sell virtually anything with flexible fulfillment terms (shipped, pick up in-venue) and you can also offer different items for selected events or just sell the same items for a whole tour. Fans make their purchase right on the artist's Bandsintown tour dates page and there is no additional user ID or website that they have to go to. There is a 10% service charge on all items sold through the Specials feature of Bandsintown.
Get Started with Specials on Bandsintown
To start using the Specials, you need to be on the Bandsintown Artist Platform. To do this, you need to be your artist's Facebook Page administrator. If you have those credentials, simply go here and then click "Add Tour Dates to All Pages".
After you set up the tour dates, you can now add Specials to your dates. For more detailed instructions, see below:
It was nice to see Master Tour customers The Beach Boys come into town a couple weeks back and then double good to see a nice write up on their tour in the current issue of Rolling Stone magazine
Let's see if our enormous spend on our PR agent helped at all - yep. There is a mention about Master Tour in there, fantastic job PR person:
Rather than printing each day's itinerary for the band, everything on the tour is communicated via an app called Master Tour Mobile. The app is updated with itineraries, flight information and daily schedules
Wait a second - there's more:
The only problem is, most of the guys don't really know how to use their iPhones".
Those in the music industry looking for ways to better connect with fans and make events experiential need to look no farther than a relatively normal cruise ship docked out of Miami last weekend. Add 3,000 crazy, captive fans out on a boat in the Caribbean with a lineup including Kid Rock, Uncle Kracker and Yelawolf and the word “experience” becomes a incomplete description for what I saw in four days.
This past weekend I boarded the Kid Rock Chillin’ the Most Cruise with a group of friends & family including my father (who yes, is a huge fan of Mr. Robert James Ritchie). The cruise was put on by Sixthman, a company that specializes in producing theme cruises for music and fan communities.
The entertainment included a mix of Rock, Country, Rap, Southern Rock and DJ's - hand picked by Kid Rock. Besides live music there was all kinds of fun activities featuring the artists engaging with fans on a more personal level. Some of these activities included bingo, artist Q & A, trivia, and themed parties.
We cruised out of Miami on Thursday while entertained with a late afternoon sail away cruise concert. The energy was incredible. All the people made it feel so alive with 3,000 fans cheering, dancing, drinking and enjoying the sunshine while live music played and set sail from Miami to a private island, Half Moon Cay.
After the boat started cruising, people began chatting and making friends with other fans talking about the artists, what shows they were going to attend, eating together and meeting up for drinks. This was a much different experience than going to a show or attending a festival - 3,000 people stuck on a boat by choice for live music?
My favorite part of the entire trip was the concert on the beach at Half Moon Cay. Everyone was jamming in the soft sand and blue ocean while Kid Rock played for 2 longs hours while recording his new video, “Redneck Paradise” (it was). I even saw an 82 year old woman dancing and enjoying the festivities!
I attended almost every show getting to know some new music and some of our Master Tour clients. I met Chris Stela (Brooklyn) Tour Manager of Yelawolf (pictured), John DiCapua FOH of John Eddie, Sam Wood Tour Manager of Ty Stone and Scott Macdonald, Tour Manager of Uncle Kracker. I also spent time with the crew and artists enjoying what we all love... music! I'm sure those on the boat enjoy different styles of music, but there was so much support by everyone there going to shows and taking advantage of seeing new bands and music they weren't familiar with.
The fan cruise is a great concept and Sixthman and Kid Rock really did everything to make sure everyone had a good time and more importantly - would never forget the experience. I’ll be back!