Technical Support

Supporting our customers is the highest priority at Eventric, which is why we make ourselves personally available during business hours via phone, live chat and even in-person at our Chicago office.  We can also be reached 24/7 via email, social media and our online support site. Support is available to all customers, regardless of whether you are a paid or free subscriber.

Online Support Phone/Email/Chat In-Person Training
Our online support is available at support.eventric.com.
The support site contains a plethora of information including documentation, training videos, community discussion forums and support ticket tracking.
We are available for phone and chat support during business hours and we try our best to answer email at all times. Our phone number, email and social media information are all found on the contact us page. Would you like to visit our Chicago office for one-on-one personal training? Or perhaps you’d like someone from Eventric to head over to the venue production office when you’re in town? We love to meet our customers in-person!
You can login to the Eventric online support site 24/7 using your existing Eventric credentials. Live chat is available is available by clicking the “chat” button in the lower-right hand corner of any page on our site. Please contact us to let us know when you will be in town. We will try our best to set up a time that works with your schedule.
Online Support Contact Us Schedule A Visit